5

Spectrum Car Care Center of Gilbert,....I am impressed with the timely repair of my auto a/c unit; truly need the cool air, especially with the AZ Summer just around the corner. These guys were very professional and courteous, clean environment.

5

They were straight forward and efficient with their work. I really appreciated that they communicated proactively with me about what to expect and then hit their quote right on the money. I also didn't have to call to check in on progress, they called me before I had the chance.

Thanks Derek for the kind words and looking forward to see you next time and your 2011 Honda Pilot EX.

- Spectrum Car Care Center
5

Customer service was terrific!

5

Super quick and honest. They looked over my car in the Morning and got back to be my earlier afternoon. Any other issues I'll make sure to go back!

5

Great service and quick on time. So glad I found this place and the good reviews are spot on. Will be taking my car here from now on. Thanks!

Hello Lorence. Thanks for taking the time to write this nice review.

- Spectrum Car Care Center
4

Great service & people. Good work. They go above & beyond

5

(Updated Review) I came back several times since the windshield incident and these guys are great. Families and friends are all coming here now. This is our neighborhood shop! (Old Review) My wife went to get an oil change that included a free car wash. She told me that the oil change was fine and fast and that people were nice. Going back to her car she noticed that the windshield was cracked. She called the manager and he did recognize that it wasn't there before and that the car wash caused this problem. She had to leave quickly and he said that he would call Cobblestone (they're using them for the car wash part) to see what they could do. Manager called her back quickly and they told her that Cobblestone said that they're not responsible for broken windshield and there's nothing they could do about it. They felt bad about but it doesn't change the fact that the windshield is broken.

Hi Rick. We're obviously very upset about this situation. Just to clarify we have contacted your wife and told her that our windshield replacement guy will contact her and have the windshield replaced at your house or at your shop. We'll also comp a couple of oil changes for the aggravation. We're also pretty upset at Cobblestone and their "never our fault" policy and we've stopped the car wash promotion and will no longer do business with them. This was sadly out of our control but we chose our partner and we 'll take the blame for that. Let us know if you can do anything else and hopefully you'll give us another chance.

- Spectrum Car Care Center
5

Excellent communication and service.. as always!

Thanks for the 5 stars and kind words Quinn. Glad we could fix your problem.

- Spectrum Car Care Center
5

I took my truck in for brake noise, and delighted to learn that everything was ok. I will be coming back in the future for my routine maintenance needs. Thanks Spike

5

Excellent service! They do a great job repairing my car and are great at communicating with me along the process.

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