5

Honest, quick, reliable!! They are our only mechanic, and we will never go elsewhere. I recommend spectrum to family, friends, and everyone I speak to! Before coming here my husband and I would dread having to take our cars to the mechanic, even for simple oil changes, because as everyone knows you go there for one thing and walk out with a mile long list of problems usually costing hundreds or even thousands of dollars. We would always get the feeling of being ripped off, but felt helpless due to lack of knowledge we had regarding car mechanics. The staff at spectrum are experirnced, quick, thorough, but most importantly honest. They work hard to keep their customers, and even after going there just once, when I walk in they know me by name. I can not say enough about Spectrum.

Hello Cara. Thank you for the nice review and kind words.

- Spectrum Car Care
5

My F150 needed a new drive shaft. Another garage in the area gave me an estimate, which seemed high and was going to leave me without the truck (and driving a rental car) for several extra days. On my neighbor's recommendation I got an estimate from Spectrum, and they came in $500 lower with a new drive shaft that has a much longer warranty than the other guys', and they offered to install it the next day. Guess who got the job? I'm completely happy with Spectrum and their work, and I now have a new go-to garage!

Hi Paul. We're so glad that we were able to take care of your repair needs quickly and saved you money. Looking forward to see you again.

- Spectrum Car Care
5

I had a failed AC system on my truck. I went looking for a shop that I could trust to do the repair while treating me fairly. The AC system was repaired quickly and for a fair price and I was on my way. I thought. Turned out that that wasn't to be. The failure reoccurred, but only under extreme load (while towing a heavy load). I had to return again. It turned out that the electric fan clutch failed to respond to the increase demand found during towing. Diagnosis and repairs made. I was disappointed that I had to return, but very happy that they jumped on the problem and made the repairs needed without hesitation. To make a long story short, they followed up on all repairs, went on a towing test ride with me to ensure all repairs were made and the truck performance was to spec. If I had gone to a dealer, this scenario could have been a real nightmare. Both in time and money. The guys at Spectrum Car Care went above and beyond what any other shop would have done and made a potentially bad situation a good experience. I saw integrity, professionalism and great customer service from everyone at Spectrum. I would definitely recommend Spectrum to friends and family. This is how a business should be run

Hi Ken. Thank you for the wonderful review and glad that we were able to fix the problem.

- Spectrum Car Care
5

My husband had wonderful service last week! We will definitely make Spectrum Car Care our choice for our auto care needs.

5

Normally dealing with mechanics is a huge pain, but Spectrum was honest, fair and incredibly fast. I left it there overnight when my belt snapped. Spectrum had constant contact with me and kept me informed every step of the process. If I could recomend beyond 5 stars I would.

Hi Christian. Glad that we were able to fix your car quickly and thanks for the kind words.

- Spectrum Car Care
5

On 10/06/2016 I took my 1999 Chrysler Sebring, (61,518 miles) into a local Chrysler/Dodge dealership for front end noise. The car was checked for a "small fee" of $125.00. I was told the car needed $1,079.46 for parts and labor. Parts were not available and it would take 1 - 2 weeks to get them. I later checked the internet for nearby automotive shops and found Spectrum Car Care. I was impressed by the reviews and all the 5 stars given by the happy/grateful customers. I called Spectrum and spoke with Spike. After explaining the issues with my car, he came back with a quote which was $200.00 less than the dealership On the day of the repair, I received a call from Spike. He asked me about one of the costly parts, the left lower control arm, that the dealer said needed replacement. Spike said they had looked at it and determined it was recently replaced and was in good shape. My total cost, out the door, dropped considerably from the original amount I was expected to pay at the dealership.

5

Great Experience! Great location and very quick service. I am definitely bringing my cars there again.

5

I take my car to Spectrum because they are honest, reliable, and time and time again have shown that they care about their customers by being flexible and helpful. I can always count on them using quality parts, and giving recommendations on what is best for my vehicle.

5

I have to say that finding an honest auto repair shop is hard to find. I went in for a transmission oil change and Todd advised me of the pros and cons of a transmission oil change, I have a 2007 Volvo S40 with about 98k+. After his recommended suggestion I went ahead and made the decision to have it changed... my higher mileage car feels less sluggish in shifts and so far no oil leaks! Anyone can just sell what ever services for quick profits, but I liked the fact that Spectrum Car Car Center advises before doing the job.... at my discretiin, not theirs. :insert 2 thumbs up:

5

The most professional, trustworthy, honest, friendly, courteous, and thorough mechanic shop in the East Valley. Fair and honest pricing and wasn't sold any repairs that weren't needed. Performed a full inspection of vehicle and informed me of minor maintenance needs but did not pressure me to have them done. I recommend your shop to everyone I know. You have a customer for life!

Hi Nick. Thanks for the nice review and we don't feel like pressuring customers is a way to build a long lasting relationship with our customers (especially for things they don't need). We're building a very strong reputation as a trusting place to come to get your car maintained and repaired. We're here to inform and educate.

- Spectrum Car Care
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